Shipping & Returns Policy

Shipping Information

Processing Time:
• Orders typically ship within 1-3 business days
• No processing on weekends/public holidays

Domestic Shipping (Australia):
✔ Standard: 3-7 business days ($9.95 or FREE over $99)
✔ Express: 1-3 business days ($14.95)

International Shipping:
• Available to select countries
• Delivery times: 7-14 business days
• Customs/duties may apply

Order Tracking:
• Tracking number provided via email
• Check status with the carrier

Returns & Exchanges

Eligibility:
• Returns accepted within 30 days of delivery
• Items must be unworn, with tags attached
• Original proof of purchase required

How to Return:

  1. Initiate return via your account
  2. Pack items securely with receipt
  3. Attach return label (if provided)
  4. Drop off at post office

Refunds:
• Issued to original payment method
• Processing time: 5-10 business days
• Original shipping costs non-refundable

Non-Returnable Items:
❌ Underwear/swimwear (hygiene reasons)
❌ Final sale items
❌ Damaged/altered merchandise